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Our Approach

A Special Way of Caring for Persons with Terminal Illness

  • We help patients achieve physical, emotional and spiritual comfort so that they can concentrate on living life as fully as possible, for as long as possible.
  • Realistically, one person can’t meet all the needs of a seriously ill person. For this reason, hospice uses a team approach. Members of the hospice team schedule regular visits to the patient’s home.
  • Family members are directly involved in making decisions and in helping to care for the person they love.
  • To keep spirits up, patients are encouraged to take part in family activities and to make the most of each day.
  • The hospice nurse works with the patient’s doctor to keep the patient physically comfortable. If desired, hospice aides can assist the family with physical care of the patient such as bathing and grooming.
  • Social workers encourage patients and family members to express how they think and feel. The social worker can also assist with practical issues -- such as transportation and financial assistance.
  • Volunteers come to the home or place of residence to provide companionship for the patient and to offer relief for the family caregivers.
  • The spiritual care providers offer appropriate spiritual support to patients and families, exploring meaning in illness through their own spiritual and/or religious resources and respecting patient's beliefs and values.
  • Family or friends providing care can also call with concerns at any time, 24 hours a day, 7 days a week. A hospice professional will provide support over the phone or make a visit, if needed.
  • After a death, hospice helps family and friends deal with their grief through individual and family counseling and support groups.


    NVHADS Statistical Comparison

     MEASURE

    NVHADS

    California

    National

    Patient Comfort - Pain controlled within 48 hours of admission

    100% 

    59%

    65%

    Overall Patient Satisfaction
    (on 1-5 scale - 5 being excellent)

     4.89

    4.85

    Overall Physician Satisfaction
    (on 1-4 scale - 4 being excellent)

     3.86

    % of Patients who wished to avoid hospitalization who were hospitalized

    0.0%

    0.19%

    0.43%

    % of Patients who wished to avoid CPR who received CPR

    0.0%

    0.03%

    0.01%

    % of Patient Care Hours Provided by Volunteers (≥ 5% required)

     22%

    6.1%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Napa Valley Hospice & Adult Day Services | 414 South Jefferson Street | Napa, CA 94559 | 707.258.9080
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